DO NOT GO TO ACUITY!!!They have horrible customer service!
I suddenly started to not receive my bills so obviously they didn't get their payment from me. They then cancelled my policy but I never got the letter. They were however sending the correct info to my bank so luckily I caught it. Called up customer service & the agent was, for lack of better words, a ***.
I told them I wasn't really happy w/ their service & threatened to look elsewhere for insurance, but for the mean time wanted my policy reinstated. She then informed me the underwriters would probably not renew the policy if I was going to look elsewhere for insurance. She put me on hold & came back & what do you know? They wouldn't renew the policy.
I guess I hurt their feelings!Tell everyone you know NOT to throw their money away w/ these morons!!!
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